A fourth-generation entrepreneur and an iconic Canadian brand, Gillian Stein tells us what it takes to be the fourth generation to continue Henry’s success and speaks out about mental illness.
It’s clear that people truly do like a physical shopping experience. The important part is embracing both. The digital experience is a really important part of the customer shopping journey. So you need to make sure that you’re digital. But you also have to be physical, and for Henry’s the key is: what’s the value proposition?
We have setup the Henry’s Foundation in support of mental health. Our healthcare system is really not set up for mental health care. It’s a real challenge right now. When it comes to mental health, talk to somebody. The most important thing is to start talking.
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