Software firm Plume this week released WorkPass, a suite of intelligent services and management tools developed specifically for small business owners (SBOs).
The new offering, the company said, help SBOs “meet their networking, cybersecurity, guest analytics, business insights, marketing and advertising, and employee management needs unified under a common app and web portal, without the need for costly IT infrastructure or multiple point solutions.”
Camile Mendler, chief analyst of service provider enterprise at Omdia, said the firm’s research reveals that “42% of SMBs plan to increase spend on Wi-Fi management. Managing and securing the plethora of LAN-attached devices is an important investment driver and two-thirds of businesses expect to connect more devices over the next two years.
“Wi-Fi is also helping small businesses thrive by enabling new services such as guest analytics, building security and environmental control.”
WorkPass offers a suite of services that include Concierge, which provides guest analytics to generate “actionable insights” and Keycard, which helps managers understand employee behavior in order to improve workplace safety and engagement.
According to the company, WorkPass offers “SBOs control over their networks, enabling them to manage guest networks, security settings, device access, and more right from their smartphones. App-based controls let owners monitor the network or troubleshoot wherever they are.”
The software suite, it added, also “leverages AI to ensure data, smart devices and business are always safe. Multiple access zones ensure back-end systems, employees, and customers have the access and security that’s perfect for them. Flow alerts owners if motion is detected during closed hours.”
“The specific needs of small businesses have been ignored for way too long – CSPs have been trying to serve Main Street either through residential offerings, or through enterprise campus focused systems, both of which are square pegs in round holes,” said Fahri Diner, co-founder and CEO of Plume.
WorkPass is immediately available to CSPs in all of Plume’s markets globally, the company said. Further information is available at www.plume.com.